Our Policies

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Acceptable use policy

Acceptable use policy

This acceptable use policy sets out the terms between you and us under which you may access our website alphaguardians.co.uk (our site). This acceptable use policy applies to all users of, and visitors to, our site.

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Behaviour policy

Behaviour policy

To gain the best from their time in the UK it is important that students’ take responsibility for themselves and their actions, within the confines set for them by their age, school, host family or Alpha Guardians.

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Child Protection and Safeguarding Policy

Child Protection and Safeguarding Policy

Safeguarding and promoting the welfare of children is everyone’s responsibility. Everyone who comes into contact with children and their families has a role to play. In order to fulfil this responsibility effectively, all professionals should make sure their approach is child-centred. This means that they should consider, at all times, what is in the best interests of the child.

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Complaints policy and procedure

Complaints policy and procedure

Alpha Guardians is committed to providing an excellent, high quality service for all stakeholders. Many issues can often be resolved effectively before the need for a formal complaint arises, and we would always prefer this route in the first instance. Occasionally, when matters cannot be resolved informally, it is necessary for a more formal route to be taken.

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Cookie policy

Cookie policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. [By continuing to browse the site, you are agreeing to our use of cookies.]

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Data Breach policy

Data Breach policy

The General Data Protection Regulation (GDPR) is based around six principles of handling of personal data. We must comply with all six principles as a business; otherwise we’ll be in breach of the GDPR. We understand that the principles give people specific rights in relation to their personal information and place certain obligations on those organisations that are responsible for processing it.

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Privacy Policy

Privacy Policy

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

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Student Travel Policy

Student Travel Policy

This policy is designed to give guidance for students wishing to travel outside their town of residence, we have tried to make it clear for students, parents, hosts and agents.

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Alpha Guardians is accredited by AEGIS, the Association for the Education and the Guardianship of International students.

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